Internet & Technology Services
BCECLINK
Casual wireless internet is available at no cost to visitors of the centre and is designed for web browsing and checking web based email. It is not designed for accessing VPN’s or downloading large files. The speed is limited to 1Mbps.
Packages
Conference and Event organisers can purchase a custom wireless connection with faster bandwidth which can be configured for the duration of the event at the centre with a unique SSID (wireless network name) and password. Contact your event planning manager for more information.
Equipment
We have a suite of computer and network equipment for hire.
IT Support
Get on-site comprehensive support from our IT technicians who can help set up your equipment and network needs.
Ticketing
E-Ticketing
- online ticketing service
- secure payment gateway
- regular sales reports
- table allocations, dietary requirements and special needs
- bar coded e-tickets for scanning on entry to General Admission events
Exhibition ticketing
- Purpose built secure ticket booths
- Dedicated Ticketing Supervisor
- Experienced ticket sellers and collectors
- Ticket sales reports
- Internet presale of tickets available with scanning on entry
Concert Ticketing
- Ticketek venue for sporting and entertainment events
- Daily sales reports
- Dedicated box office coordinator to liaise with Ticketek
- Ticket collection staff and ushers
Customer Services
Event Management
The Centre offers a comprehensive range of business related services for clients and guests including: registration desk, information desk, convenors offices, cloakroom facilities, wireless internet facilities, wheelchairs and trolley loans, airtrain tickets, bus, train & ferry timetables, general business administration requirements and supplies.
Floor Coordinators
Our professional and dedicated team of floor coordinators is responsible for maintaining that all important communication flow between all parties during the course of an event. With more than 30 years experience between them, our Floor Coordinators work closely with Front of House Operations in ensuring the smooth operation of your event.
Exhibitor Services
An Exhibitor Services office is located on the Exhibition Concourse offering the following exhibitor requirements: audio visual, computer/internet/telecommunications, Convex Cards – in-house debit facility for all services, stand catering/cleaning, multi exit car park passes, photocopying, rigging, utility services and stationery supplies. Online ordering is now available for upcoming events.
Security
BCEC Centre Management is fully committed to providing a safe and secure environment for all events at the Centre. The Centre’s Security Team of trained and experienced professionals provides venue security 24/7. The Centre is equipped with surveillance cameras and has a police station adjacent to the Centre. Our security staff are the ideal choice for all event security needs including: cash escorts, concert & event security, crowd control, door officers, loading dock officers, traffic Control, VIP escorts.