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Here you will find our frequently asked questions. If the information you are looking for is not listed please contact us via the

general enquiry form →.

What are the opening hours of the Centre?

The Administration Office is open from 8:30am – 5pm, Monday to Friday. Operational hours are determined by events held at the Centre.

Getting to BCEC via Public Transport

A comprehensive network of trains, buses and city cats (ferries) link the Centre with Brisbane city and suburbs. Translink tickets are the best way to visit and travel around the city. The Translink website contains more details:

Q. By Train?

The closest train station is South Brisbane; only a few minutes walk away.  A regular Air Train service operates between Brisbane’s international and domestic airports.  Travelling time is approximately 25mins. Tickets are available from the Information Desk.

Q. By Bus?

The Cultural Centre is the main hub for most bus routes, only a few minutes walk away adjacent to the Queensland Performing Acts Centre. A Free Loop downtown bus service circles Brisbane’s Central Business District only.

Q. By River Cat?

The CityCat Ferry stops at Southbank Terminal 2 which is located on the Clem Jones Promenade.  CityCats run daily from 5.30am-10.30pm.

Q. By Taxi?

A dedicated taxi rank is located at the main entrance of the Centre on the Cnr Merivale and Glenelg Streets.  Taxis are also accessible in other locations in the South Bank precinct including the 2 hotels – Rydges and Mantra.

Can I Park at the Centre and whats is the cost?

There are 1,500 undercover parking spaces available at the Centre, accessed by Merivale Street.

Entry heights are as follows: Car Park one: 2.3m, Car Park two: 2.2m (Merivale St) or 2.1m (Russell St Ramp) or 2.2m (Melbourne St), Car Park three: 2m (Merivale Street) or 2.1m (Grey St).

For more information & prices on parking at the Centre click here


Contact the Car Park staff on 3308 3487 or email  to arrange a time for collection of your new parking pass from the Russell St Car Park office.

Does the Centre have ATM Bank machines

Yes, there are two ATMs situated on the main exhibition concourse on the Merivale Street side of BCEC and one located next to Olio Cafe & Bar on the Grey Street Ground Level. Other ATMs are available nearby in the South Bank precinct.

What hotels are within walking distance to the Centre?

A list of hotels can be found in the visiting the Centre section of the web site on the Accommodation page.

Enquiring about lost property at the Centre?

All items found or handed into the Centre are kept and logged by our oniste Security team. If you believe you have lost property at the Centre you can call 07 3308 3000 or fill out a general enquiry form.

Where can I find Events happening at the Centre?

To find a list of public and ticketed events occurring at the Centre in the next 12 months visit our What’s On page.

You can also be kept informed of events by looking at our Facebook page.

Where are concerts held in the Centre?

The majority of our concerts are held in the Great Hall.

Where can I purchase tickets for events at BCEC?

Tickets can be purchased through Ticketek on 132 849 and online at Tickets can be also purchased in person at the box office in the main foyer of the Centre.

I'm having issues with my tickets

As a venue only, we do not handle the management of tickets to shows, concerts and events at the Centre and unfortunately cannot help with your enquiry.

If you are having issues or enquiries about:

  • Tickets not printing
  • Misplaced tickets
  • Refunds

Contact the ticket issuer from where you purchased your tickets.

Learn more about ticket fraud

Where do I find concert floor plans and where do I know where my seats are for concerts in attending?

Download the Great Hall floorplan. For specific concerts please check the event floor plan on the Ticketek Website.

How do I apply for a job at the Centre?

A list of job opportunities currently available are listed in the Careers section of our web site under Job Current Opportunities and are also advertised on

You can find out more about jobs  at BCEC here.

Who owns and manages the Centre?

The Brisbane Convention & Exhibition Centre (BCEC) was built by the State Government of Queensland and opened in 1995. BCEC is owned by South Bank Corporation on behalf of the Queensland Government and is proudly managed by AEG Ogden who operate convention and exhibition centres, arenas, theatres and stadiums across the Asia Pacific Region.